Effective date, March 31, 2025
This document sets forth the PACE Online Privacy Policy (the "Privacy Policy") for the following Web site: www.paceap.com (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. BY SUBMITTING ANY PERSONAL INFORMATION TO THE SITE, YOU CONSENT TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY. This Privacy Policy does not govern privacy practices associated with offline activities or other PACE web sites. We respect your privacy rights and value your trust. This Privacy Policy describes how PACE collects, receives, uses, stores, shares, transfers, and processes your personal information, as well as your rights in determining what we do with the information that we collect or hold about you. In addition, PACE runs a service called iLok.com that provides licensing services for our clients customers. iLok.com and these associated products and services offered by PACE Anti-Piracy have a separate Privacy Policy that can be found at: https://www.ilok.com/#!privacy-policy.
In addition, we have created an easy to understand summary concerning the data we collect, how the data is processed and why. Click below to review this summary.
Personal information ("Personal Information") is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. Personal Information that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. PACE reserves the right to change the Privacy Policy from time to time at its sole discretion and will provide notice of material changes on the Site in a reasonable period of time via our services. If as the result of such changes, you want to alter the ways in which PACE is allowed to use your Personal Information, you can do so by editing your account information after login.
You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site or any PACE services after such notice has been posted for thirty (30) days with the following exception: If at the time you provide personal information to PACE you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by PACE or by third parties, PACE will not change your preference in this regard without your express consent.
As a visitor to this Site, you can engage in some activities without providing any personal information such as reading about PACE’s product offerings features and benefits. In connection with completing a Contact Us form, PACE may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, PACE may ask that you provide us Personal Information, including your first and last name, employer, job title, telephone, email address, company URL and other personal information. Some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Our websites and services automatically log your IP address and domain name, and non-personal information such as the type of web browser you use, to help us administer the sites and to compile statistics such as the number of visitors by country so that we may optimize our services for your benefit.
Our websites use cookies to identify you over multiple visits to the site. Cookies are optional, and you can block or delete them. We do not store any of your personal information in cookies and cookies are not required to use www.pacap.com.
We have Microsoft Clarity tracker code on our site. Clarity captures the interactions on our website such as how the page has rendered and what interactions users undertake such as mouse movements, clicks, scrolls, etc. Clarity is GDPR complaint as a data controller.
PACE collects your information in order to effectively address your comments and questions and provide you with relevant information in response to your inquiry, to monitor interactions with our marketing emails, for analytics and advertising, and to provide customer support in connection with our products.
At no time will PACE ever sell your name or personal information, nor will it provide such to any party outside those Vendors who support PACE technology.
PACE does not, without your permission, distribute to third parties’ information you have submitted to this Site that identifies you personally.
PACE intends to cooperate with any order or request from law enforcement officials or a court of competent jurisdiction for information as to the identity of individuals submitting or posting information to PACE or on the Site.
Purpose: To provide you with information related to products and services and to communicate with you in relation to such and similar matters.
Processing made:
Personal data processed:
Please note that the information you submit through this Site will be transferred outside of the European Economic Area, for purposes of processing by PACE. By providing information to this Site or otherwise using this Site, you consent to this transfer. IF YOU DO NOT CONSENT TO THIS TRANSFER, DO NOT USE THIS SITE.
You have certain choices available to you when it comes to your information. You have the right to correct, amend, or request for the deletion of information. Below is a summary of those choices, how to exercise them and any limitations. Your Choices With Respect to Personal Information PACE recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, PACE will not communicate any information to you regarding products, services, and special offers available from PACE, although we may find it necessary to communicate with you regarding your use of the services on this Site. PACE will also not provide your name to other companies or organizations without your consent. You may request changes by contacting us at [email protected].
We only store information for as long as is needed to fulfill our contractual or legal obligations or any other permissible purpose for which we have collected it, including to prevent fraud or security incidents. When the applicable retention period has expired, we take measures to permanently delete the information, aggregate it, or anonymize it.
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:
This section shall disclose the transfer of data in the following ways:
We do not sell your information to any 3rd party. We use vetted vendors for platforms that we use to organize customer information for sales leads and business contacts. We require these platforms to use up to date security and authentication mechanisms to safeguard your data.
We share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us, pursuant to written instructions. In such cases, these companies must abide by our data privacy and security requirements, and are not allowed to use PI they receive from us for any other purpose.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Purpose: To comply with legal obligations.
Processing made:
Personal data processed:
Legal basis:
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
In the case of Merger and Acquisition. If PACE is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transaction, we reserve the right to sell or transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.
We collect information globally via the Internet and store that information securely in the United States. We may transfer, process and store your information outside of your country of residence, to wherever we operate. Whenever we transfer your information, we take steps to protect it requiring a high level of data security.
PACE Anti-Piracy complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. PACE Anti-Piracy has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) under the UK Extension to the EU-U.S. DPF. PACE Anti-Piracy has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
PACE Anti-Piracy is responsible for the processing of personal data it receives, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF and subsequently transfers to a third party acting as an agent on its behalf. PACE Anti-Piracy complies with the EU-U.S. DPF Principles and the Swiss-U.S. DPF Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions.
The Federal Trade Commission has jurisdiction over PACE Anti-Piracy’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. In certain situations, PACE Anti-Piracy may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, PACE Anti-Piracy commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feedback-form.truste.com/watchdog/request for more information or to file a complaint. These dispute resolution services are provided at no cost to you.
For complaints regarding EU-U.S. DPF, the UK Extension to the EU-U.S DPF, and Swiss-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found on the official DPF website: https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2
Cookies are small files that are stored on your computer. The site uses cookies to help optimize your paceap.com.com experience. For example, we use cookies to handle session information to make your experience at paceap.com more efficient. PACE does not store in cookies any personal information about you. Cookies are optional for browsing www.paceap.com", and you can set your preferences by selecting the Cookie Settings available on the Cookie Banner.
The Services are not directed to individuals under the age of 16. If you are under the age of 16, please review this site with your parent’s consent. We do not knowingly collect Personal Information from children under 16. If we become aware that a child under 16 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact our support team.
Also, please note that PACE is not responsible for the content or privacy practices of non-PACE Web sites to which this Site or any other PACE Web site may link. You should review the privacy policy of such sites before using the sites.
The security and confidentiality of your personal information is very important to PACE. We have implemented commercially reasonable technical and organizational safeguards to appropriately protect your personal information against accidental, unauthorized, or unlawful access, use, loss, destruction or damage.
Still, no system can be guaranteed to be 100% secure. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Privacy Notice.
THE SITE IS PROVIDED BY PACE "AS IS" AND WITH ALL FAULTS. PACE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED WITH REGARD TO THE SITE, ITS CONTENTS, OR ITS OPERATION. TO THE FULLEST EXTENT PERMITTED BY LAW, PACE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, PACE SPECIFICALLY STATES THAT THE USE OF THE SITE IS AT YOUR OWN RISK. PACE DISCLAIMS ANY WARRANTY WITH REGARD TO THE OPERATION OF THE SITE, THE ACCURACY OR TIMELINESS OF THE SITE, OR ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN, ANY WARRANTY THAT THE SITE OR ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN WILL BE FREE OF ERRORS, VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM, OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY, OR ANY WARRANTY THAT YOUR USE OF THE SITE OR ITS CONTENT OR THE INFORMATION AND MATERIALS CONTAINED HEREIN WILL BE UNINTERRUPTED.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, PACE SPECIFICALLY INFORMS YOU THAT PACE MAKES NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES AS TO THE ACCURACY, TRUTHFULNESS, OR RELIABILITY OF ANY POSTED INFORMATION.
UNDER NO CIRCUMSTANCES SHALL PACE, ITS SUPPLIERS, VENDORS OR LICENSORS BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, ECONOMIC OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF DATA, LOSS OF USE OR LOST PROFITS) ARISING OUT OF OR CONNECTED WITH THE SITE (INCLUDING BUT NOT LIMITED TO ITS OPERATION, ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN, OR THE USE OR INABILITY TO USE THE SITE, OR THE USE OR INABILITY TO USE ANY OTHER SITE LINKED TO THE SITE, OR ANY CONTENT CONTAINED IN ANY SUCH SITE, OR THESE TERMS OF USE, OR ANY OTHER POLICY APPLICABLE TO THE SITE) EVEN IF PACE, THEIR SUPPLIERS, OR LICENSORS HAVE BEEN NOTIFIED OF THE POSSIBILITY OF ANY DAMAGES. DUE TO THE FACT THAT SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE RESPECTIVE LIABILITY OF PACE, ITS SUPPLIERS, VENDORS, AND LICENSORS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
We may update this Privacy Policy and its [effective/last updated/last modified] date to reflect changes to our data governance practices. If we propose to make any material changes, we will notify you by means of a notice on this page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have a question about this Privacy Policy, or wish to inquire about our personal information handling practices, please contact us as follows:
PACE Anti-Piracy, Inc.
PO Box 8298 San Jose, CA 95155
[email protected] (for specific data privacy questions)
